About Us

We empower individuals and businesses with expert financial guidance to turn goals into lasting success.

Why Choose Us

We unlock your potential.

MITCON is a Canadian consulting and training firm established in 2021 helping organizations improve IT service performance, strengthen governance, and deliver measurable value from technology operations.

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How we Handle

Why MITCON?

Framework-led, outcome-focused: ITIL and COBIT aligned, tailored to your reality.

Practical delivery: Templates, playbooks, coaching and MOST importantly "Experience"—not just slides.

Measurable results: Clear KPIs, dashboards, and operating rhythms.

Our mission

To help IT teams and service providers deliver consistent outcomes through practical frameworks, clear metrics, and disciplined execution.

Assess

Understand your current maturity and constraints.

Design

Co-create processes, governance, and KPIs

Enable

Train teams and build adoption

Sustain

Set up Rhythms, Reporting and Continual Improvement

MEET THE FOUNDER & CEO

Hey, I'm Haitham!

MITCON was founded by an experienced IT service Management and Governance Professional with a strong background in ITIL, COBIT, and enterprise consulting. The founder brings real industry knowledge and hands on experience gained from working with organizations across different sectors.

“Stay Hungry, Stay Foolish” — Author

Certified in leading ITSM and governance frameworks
Over a 25 Years of experience improving IT operations
Strong track record in training and consulting

ITIL and COBIT are widely recognized worldwide for IT service management and IT governance. Organizations across industries use them to standardize practices, reduce risk, and drive better business value from technology. MitCon helps you apply these frameworks in a way that fits your size, culture, and strategy.

Driven by expertise and personalized service, we’re here to guide you towards your IT success every step of the way.