Better IT services.

Stronger governance.

Measurable value.

Since 2021, MITCON Services Inc. has supported IT leaders, service managers, and teams who want more reliable services, better governance, and measurable business value from IT.
We combine practical consulting with focused training so your people understand the frameworks, and your organization actually applies them.

With 25 years of experience across IT operations and governance, we turn frameworks into measurable results—KPIs, controls, and repeatable service practices.

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What We Do

Build world class IT Service Management and Governance

MITCON helps organizations turn IT investment into measurable outcomes by building capability, strengthening execution, and making performance transparent. Our ITSM and IT Governance consultancy then converts those capabilities into operating models, KPIs, and controls that raise performance, optimize Value, reduce risk, and ensure compliance—without slowing the business down.

Corporate Training

Equip your teams with practical, role-based training that accelerates adoption of ITIL and COBIT and turns best practices into consistent day-to-day execution.

Consulting

Improve service performance, governance, and compliance with hands-on advisory that delivers clear operating models, KPIs, and measurable improvement roadmaps.

Custom Solutions

When out-of-the-box isn’t enough, we design tailored templates, playbooks, dashboards, and workflow solutions aligned to your environment—built to solve real problems and scale.

Vendor Value Management

Gain transparency into vendor performance and value leakage with structured governance, SLA insights, and dashboards that drive accountability and better value-for-money outcomes.